Automotive Center Manager

2 days ago


Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full time
Job Overview

SpeeDee - A Plus Automotive is seeking an exceptional Center Manager to lead our team to excellence in customer satisfaction and operational standards.

Key Responsibilities
  • Manage center operations to deliver exceptional customer experiences and maintain high-quality service standards.
  • Lead a team of service-oriented technicians, focusing on hiring, training, and motivating staff to achieve business goals.
  • Develop and execute strategies to build strong center awareness, community connections, and local market opportunities.
  • Ensure effective inventory management, ordering, stocking, and daily accounting management.
  • Maintain a safe and healthy work environment, adhering to safety protocols and warranty prevention measures.
  • Drive bottom-line profitability through efficient operations and customer satisfaction.
Requirements
  • Proven experience in automotive service operations, with a strong background in management and customer service.
  • Excellent interpersonal skills, with the ability to engage and please customers, build relationships, and create loyalty.
  • Strong leadership skills, with the ability to motivate and energize a team.
  • Ability to learn and execute our System of Operation, delivering it consistently to every customer.
Benefits
  • Growth opportunities within a locally owned and operated company.
  • Competitive salary and excellent work environment.
  • Tools provided and training opportunities.


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