Customer Service Expert

16 hours ago


Pompano Beach, Florida, United States Teleperformance USA Full time
About Teleperformance USA

Teleperformance USA is a leading provider of outsourced customer experience solutions. We offer a range of services, including call center operations, digital transformation, and omnichannel solutions.

Job Description

As a Customer Service Expert with Teleperformance USA, you will be responsible for delivering exceptional customer experiences through phone, email, and chat channels. Your primary objective will be to resolve customer inquiries in a timely and professional manner.

Key Responsibilities
  • Handle customer inquiries and issues via phone, email, and chat platforms
  • Utilize problem-solving skills to resolve complex customer complaints
  • Maintain accurate records of customer interactions and updates
Requirements
  • Bachelor's degree in Business Administration or related field
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities
Salary and Benefits

We offer a competitive salary of $40,000 - $60,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Estimated Salary: $52,500/year

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