Customer Service Expert
16 hours ago
Teleperformance USA is a leading provider of outsourced customer experience solutions. We offer a range of services, including call center operations, digital transformation, and omnichannel solutions.
Job DescriptionAs a Customer Service Expert with Teleperformance USA, you will be responsible for delivering exceptional customer experiences through phone, email, and chat channels. Your primary objective will be to resolve customer inquiries in a timely and professional manner.
Key Responsibilities- Handle customer inquiries and issues via phone, email, and chat platforms
- Utilize problem-solving skills to resolve complex customer complaints
- Maintain accurate records of customer interactions and updates
- Bachelor's degree in Business Administration or related field
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with multiple priorities
We offer a competitive salary of $40,000 - $60,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Estimated Salary: $52,500/year-
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