Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.
Key Responsibilities- Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
- Assist customers with their shopping needs, including unloading groceries from carts, checking prices, and handling payments.
- Maintain a clean and organized store environment, including the front end area, by retrieving shopping carts, restocking supplies, and reporting any issues to management.
- Work effectively as part of a team to achieve sales goals and provide excellent customer service.
- Perform other duties as assigned by management, including operating a cash register, handling customer complaints, and maintaining accurate cash control.
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
This position requires standing 100% of the time, frequently walking short distances, and performing repetitive hand and arm motions. The ability to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time is also required.
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
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