Customer Service Representative

4 weeks ago


Madison Heights, Virginia, United States Food Lion Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
  • Assist customers with their shopping needs, including unloading groceries from carts, checking prices, and handling payments.
  • Maintain a clean and organized store environment, including the front end area, by retrieving shopping carts, restocking supplies, and reporting any issues to management.
  • Work effectively as part of a team to achieve sales goals and provide excellent customer service.
  • Perform other duties as assigned by management, including operating a cash register, handling customer complaints, and maintaining accurate cash control.
Requirements
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Working Conditions

This position requires standing 100% of the time, frequently walking short distances, and performing repetitive hand and arm motions. The ability to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time is also required.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.



  • Madison Heights, Virginia, United States Valvoline Instant Oil Change Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Valvoline Instant Oil Change. As a Customer Service Advisor, you will be the first and last face our customers see, creating lasting impressions and building loyal customers by using product knowledge and services to present oil change options and additional...


  • Richmond Heights, Virginia, United States Automatic Leasing Service Full time

    Job DescriptionAre you a natural problem-solver who loves making lives easier and people happier? We are seeking a Customer Service Representative to join our team at Automatic Leasing Service. As a key point of contact for our customers, you will provide prompt, friendly, and effective solutions to their inquiries. Using your strong communication skills,...


  • Madison Heights, Virginia, United States Food Lion Full time

    Job SummaryAs a Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will be the face of our company, and your role will be crucial in creating a positive shopping experience for our customers.Key...


  • Richmond Heights, Virginia, United States Waterway Carwash Full time

    Job Title: Customer Service RepresentativeWaterway Carwash is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional service to our customers, ensuring their needs are met during their visit. You will work in a fast-paced environment, interacting with customers, and providing solutions...


  • Richmond Heights, Virginia, United States Mr. Appliance Full time

    Customer Service RepresentativeAt Mr. Appliance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for receiving incoming calls, scheduling new work orders, and performing marketing and sales functions to sell additional work and earn business. You'll also be...


  • Colonial Heights, Virginia, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using our...


  • Colonial Heights, Virginia, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders using our technology and Point of Sale system, and maintaining a clean and organized store environment. You will also...


  • Richmond Heights, Virginia, United States Henrico County Virginia Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, responding to inquiries and complaints, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Richmond Heights, Virginia, United States 3G Logistics Full time

    Job OverviewCSR Auto Rental is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers and drive business growth. As a key member of our team, you will be responsible for interacting with customers, management, and external partners to ensure seamless operations.We are looking for a detail-oriented and...


  • Richmond Heights, Virginia, United States Haile Lytton - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Haile Lytton - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the...


  • Richmond Heights, Virginia, United States Deep Run Roadhouse Pearl's Bake Shoppe Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering questions, and offering recommendations on purchases.Key ResponsibilitiesWelcoming customers and providing a...


  • Richmond Heights, Virginia, United States Bass Pro Shops Full time

    Key Responsibilities:Secure all firearms brought into the store with trigger locks to ensure customer safety and compliance with regulations.Verify the identity of all vendor representatives and complete the necessary visitor log information to maintain accurate records.Greet all customers warmly and provide exceptional customer service to create a positive...


  • Richmond Heights, Virginia, United States Teleperformance USA Full time

    About the RoleAs a Customer Service Representative at Teleperformance USA, you will be the face of our company, interacting with customers and providing them with exceptional service. Your main responsibility will be to find innovative ways to respond to varying questions, issues, and concerns.Key ResponsibilitiesHandle and carefully respond to all customer...


  • Richmond Heights, Virginia, United States FYZICAL Therapy and Balance Centers Full time

    Job SummaryFYZICAL Therapy and Balance Centers is seeking a highly organized and detail-oriented Customer Service Representative to join our team in Henrico, VA. As the first point of contact for our patients, you will play a vital role in ensuring a positive and seamless experience for our clients.Key ResponsibilitiesManage patient scheduling and...


  • Richmond Heights, Virginia, United States Chick-fil-A Full time

    Job OverviewAt Chick-fil-A Parham Road, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.ResponsibilitiesProvide high-quality customer service...


  • Colonial Heights, Virginia, United States JobsRUs Full time

    Job DescriptionJobsRUs.com is seeking a skilled Customer Service Representative to join our team in Joplin, MO. This is a contract position that can be extended up to 24 months, with the possibility of a temp-to-permanent hire opportunity in the future.Responsibilities:Answer inbound calls, make outbound calls, and respond to customer inquiries in a timely...


  • Richmond Heights, Virginia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.Key ResponsibilitiesProvide...


  • Madison Heights, Virginia, United States Food Lion Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Leader to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide fast, easy, flexible, and friendly...


  • Richmond Heights, Virginia, United States Mr Appliance Full time

    At Mr. Appliance, we're seeking a Service Delivery Expert to join our team. As a key member of our customer service team, you'll be responsible for:Key Responsibilities:Receiving and responding to customer inquiries in a professional and courteous mannerScheduling new work orders and ensuring timely completionPerforming marketing and sales functions to...


  • Richmond Heights, Virginia, United States AHM Richmond Full time

    Verizon Customer Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Verizon Customer Service Associate. As the face of our company, you will be responsible for delivering exceptional customer service and driving sales for our clients.Key Responsibilities:Work directly with consumers to assess their needs...