Scheduler
1 month ago
At University Medical Center of El Paso, we are seeking a highly organized and detail-oriented Scheduler to join our team. As a Scheduler, you will play a critical role in ensuring that patient requests for scheduling procedures/tests are processed accurately and in a timely manner.
Key Responsibilities:
- Process patient requests for scheduling procedures/tests using manual and automated scheduling systems.
- Obtain pertinent demographic, insurance, and financial information to assist with pre-registration and financial screening.
- Ensure medical necessity and payer guidelines for authorizations are met.
- Handle routine patient inquiries related to scheduling and pre-registration.
- Maintain accurate records associated with scheduling and patient documentation.
Requirements:
- Maintain up-to-date knowledge of insurance plan requirements.
- Knowledge of computer software programs and basic office equipment.
- Basic computer literacy and keyboarding skills.
- Effective written and verbal communication skills.
- Knowledge of medical terminology and familiarity with ICD9 coding.
- Analytical and problem-solving skills.
- Knowledge of commercial and managed care payors and terminology.
- Ability to work in a fast-paced environment with frequent interruptions.
- Demonstrates ability to organize and prioritize multiple tasks and works well under pressure.
- Bilingual English/Spanish required.
Education and Experience:
- One year related work experience in a hospital, physician, or medical insurance office required.
- Certified Healthcare Access Associate (CHAA) preferred.
- High school diploma or equivalent. Associate Degree preferred.
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