Scheduler

1 month ago


El Paso, Texas, United States University Medical Center of El Paso Full time
Job Title: Scheduler

At University Medical Center of El Paso, we are seeking a highly organized and detail-oriented Scheduler to join our team. As a Scheduler, you will play a critical role in ensuring that patient requests for scheduling procedures/tests are processed accurately and in a timely manner.

Key Responsibilities:

  • Process patient requests for scheduling procedures/tests using manual and automated scheduling systems.
  • Obtain pertinent demographic, insurance, and financial information to assist with pre-registration and financial screening.
  • Ensure medical necessity and payer guidelines for authorizations are met.
  • Handle routine patient inquiries related to scheduling and pre-registration.
  • Maintain accurate records associated with scheduling and patient documentation.

Requirements:

  • Maintain up-to-date knowledge of insurance plan requirements.
  • Knowledge of computer software programs and basic office equipment.
  • Basic computer literacy and keyboarding skills.
  • Effective written and verbal communication skills.
  • Knowledge of medical terminology and familiarity with ICD9 coding.
  • Analytical and problem-solving skills.
  • Knowledge of commercial and managed care payors and terminology.
  • Ability to work in a fast-paced environment with frequent interruptions.
  • Demonstrates ability to organize and prioritize multiple tasks and works well under pressure.
  • Bilingual English/Spanish required.

Education and Experience:

  • One year related work experience in a hospital, physician, or medical insurance office required.
  • Certified Healthcare Access Associate (CHAA) preferred.
  • High school diploma or equivalent. Associate Degree preferred.

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