Customer Service Representative

2 weeks ago

Modesto, California, United States Transdev Full time
{"title": "Customer Service Representative & Reservationist", "description": "Job Summary

We are seeking a highly skilled Customer Service Representative & Reservationist to join our team at Transdev. In this role, you will be responsible for providing exceptional customer service and scheduling paratransit reservations using a computerized system.

Key Responsibilities
  • Takes paratransit reservation information and schedules all customer rides using a computerized system.
  • Provides customer service with late vehicle service, verifying No Shows and assisting riders with resolving service-related complaints.
  • Receives customer inquiries and complaints; answers questions and provides information about services; resolves customer inquiries relating to transportation; communicates resolution to customers and records feedback in customer relationship management database.
  • Creates daily manifests for paratransit drivers based on customer demands.
  • Monitors efficiencies of manifests to ensure that routes are logical and efficient based on customer needs.
  • Clearly and accurately documents issues.
Requirements
  • High school diploma or equivalent, such as GED, required.
  • Experience Preferred 1 year or more of customer service experience preferred.
Skills and Knowledge
  • Ability to read, comprehend and understand maps.
  • Ability to read, understand, interpret, and explain transit system operating rules, regulations, policies, phases and routes.
  • Customer-service focused attitude.
  • Basic math, writing, and computer skills.
  • Ability to communicate via telephone with clear speech and a pleasant phone manner.
Work Environment
  • Must be able to work shifts or flexible work schedules as needed.
  • 100% of work is accomplished indoors and in air conditioned or well ventilated facilities.
  • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer.
About Transdev

Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. We are committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility.

", "lang_code": "en-US"}

  • Customer Service Representative

    2 weeks ago

    Modesto, California, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences and ensuring seamless transactions. This role requires strong communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide top-notch customer service, addressing inquiries and...

  • Customer Service Representative

    3 weeks ago

    Modesto, California, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service and ensuring a positive experience for all customers. This role involves interacting with customers in a friendly and professional manner, explaining services and pricing, and maintaining accurate records.Key ResponsibilitiesCustomer Relations: Greet and...

  • Customer Service Representative

    4 days ago

    Modesto, California, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Modesto, California, United States Domino's Pizza Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.Key...

  • Customer Service Representative

    3 weeks ago

    Modesto, California, United States Domino's Pizza Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.Key Responsibilities:Take customer...

  • Customer Service Representative

    3 days ago

    Modesto, California, United States BBSI Full time

    Job Title: Customer Service/Inside SalesJob Summary:We are seeking a highly skilled Customer Service/Inside Sales Representative to join our team at BBSI. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, assisting customers with purchases and inquiries, and promoting our products and...

  • Customer Service Representative

    1 week ago

    Modesto, California, United States Visual Media Alliance Full time

    **Customer Service Representative****Job Summary**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Visual Media Alliance. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and...

  • Customer Service Representative

    3 weeks ago

    Modesto, California, United States Aces Global, Inc. Full time

    About Aces Global, Inc.We are a dynamic and growing company that values excellent customer service and strives to deliver exceptional experiences to our clients.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch...

  • Customer Service Representative

    6 days ago

    Modesto, California, United States Circle K Full time

    Lead Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key Responsibilities:Greet customers and...

  • Customer Service Representative

    5 days ago

    Modesto, California, United States Domino's Pizza Full time

    Job Summary We are seeking a highly skilled Customer Service Representative to join our team at Domino's Pizza. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service. Key Responsibilities Take customer orders and upsell our...

  • Customer Service Representative

    2 weeks ago

    Modesto, California, United States Domino's Pizza LLC Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.Key...

  • Customer Service Representative

    3 weeks ago

    Modesto, California, United States Aces Global, Inc. Full time

    About Aces Global, Inc.We are a dynamic and growing company that values excellent customer service and strives to deliver exceptional experiences to our clients.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch...

  • Customer Service Representative

    6 days ago

    Modesto, California, United States BBSI Full time

    Job Title: Customer Service/Inside SalesJob Summary:We are seeking a highly skilled Customer Service/Inside Sales Representative to join our team at BBSI. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and support to our clients, while also driving sales growth and revenue.Key...

  • Customer Service Representative

    2 weeks ago

    Modesto, California, United States Circle K Full time

    Lead Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key Responsibilities:Greet customers and provide a...

  • Customer Service Representative

    3 weeks ago

    Modesto, California, United States Harbor Wholesale Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Harbor Wholesale. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling customer requests and inquiries, and serving as a liaison between our customers and other...

  • Customer Service Representative

    1 week ago

    Modesto, California, United States Domino's Pizza Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Domino's Pizza. As a key member of our sales team, you will be responsible for taking orders from customers, processing transactions, and providing exceptional customer service.Key ResponsibilitiesTake orders from customers in a fast-paced environmentProcess...

  • Customer Service Representative

    2 weeks ago

    Modesto, California, United States Visual Media Alliance Full time

    **Job Summary**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Visual Media Alliance. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.**Key Responsibilities:**Provide timely and...

  • Customer Service Representative

    2 weeks ago

    Modesto, California, United States Domino's Franchise Full time

    **Job Summary**At Domino's Franchise, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.**Key Responsibilities:**Take orders from...

  • Customer Service Representative

    2 weeks ago

    Modesto, California, United States Companalyst Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Companalyst. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...

  • Customer Service Representative

    2 weeks ago

    Modesto, California, United States Domino's Pizza LLC Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our pizza team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a seamless dining experience for our guests.Key Responsibilities:Take...