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Patient Dining Services Director

2 months ago


Washington, Washington, D.C., United States Sodexo Full time
Job Summary

Sodexo is seeking a highly skilled Patient Dining Services Manager to join our team at MedStar Washington Hospital Center. As a key member of our leadership team, you will be responsible for overseeing the hospital's diet office operations and ensuring compliance with nutrition and food regulatory requirements.

Key Responsibilities
  • Develop and implement performance improvement and quality assurance programs to enhance nutrition services and patient satisfaction.
  • Collaborate with patients, clinical teams, and food service staff to ensure seamless communication and service delivery.
  • Ensure adherence to Sodexo operating policies and procedures, maintaining high standards and quality assurance.
  • Accountable for executing service quality and ensuring customer and client satisfaction.
  • Conduct regular patient rounding and host monthly diet education classes with Nutrition Assistants.
  • Serve as the onsite expert for the patient ordering system.
Requirements
  • Excellent leadership and communication skills with the ability to maintain high standards and implement company policies.
  • Passion for patients and customers, ensuring Sodexo CARES behaviors are followed daily.
  • Knowledge of nutrition and specialized diets.
  • Experience with oversight of diet offices and/or strong management skills in healthcare.
What We Offer

Sodexo offers a comprehensive benefits package, including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs, tuition reimbursement, and health and wellness programs.

Employees working at MedStar are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.