Field Service Technician

2 weeks ago


Tucker, Georgia, United States Controls Group Full time
Job Title: Field Service Engineer

At Controls Group, we are seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and services to our customers in the construction materials testing industry.

Key Responsibilities:
  • Perform installations, calibrations, service, retrofits, maintenance, and all start-up and commissioning activities at customer locations for our asphalt and concrete product lines.
  • Learn the operation/maintenance and service protocols for our portfolio of manufactured products.
  • Provide remote and on-line diagnostic support to customers as required.
  • Work closely with our engineers in Milan, Italy to offer a complete technical support solution to our customers.
  • Record all customer support activities in our Service Support Ticketing system.
  • Support our Sales Team on applications, service, or warranty issues.
  • Log root causes for service requests in order for us to report trends back to our Engineering team in Milan, Italy.
  • Manage the Return Merchandise Authorization (RMA) process for assigned customers.
  • Verify and assess equipment status and estimate repair activities and communicate to the customer the initial estimation of repair costs.
Requirements:
  • Minimum of 5 to 7 years of experience with electrical control systems or hydraulic or pneumatic testing systems used for construction material testing.
  • College degree in Mechanical, Electrical, or Electronics Technology preferred, but not necessary.
  • Ability to read drawings and schematics required.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication and reporting skills as well as strong interpersonal skills.
  • Willingness to travel up to 50%.
What We Offer:
  • Base salary, depending on candidate's experience.
  • 3 weeks paid vacation time per year.
  • Medical, Dental, Life, Disability, and 401K (with match) benefits provided.
About Us:

Controls Group is a market leader in the construction materials testing industry. Headquartered in Milan, Italy with five international branch offices, over 100 distributors worldwide and a dedicated team of highly experienced and knowledgeable specialists, we offer the largest and most capable technical sales and support network in the industry.



  • Tucker, Georgia, United States Sonnen Inc Full time

    Job DescriptionThe mission of Sonnen Inc.'s technical support team is to ensure every customer has an excellent experience by solving problems, educating customers, and helping to improve the quality of Sonnen's products and of our partners' and customers' experience.The Field Service Technician supports this mission in an important way by providing hands-on...


  • Tucker, Georgia, United States Kelly Services, Inc. Full time

    Job Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our client's team, a global leader in electrical distribution systems for various industries.Key Responsibilities:Provide technical support and maintenance services for electrical distribution systems in data centers, construction, healthcare, automotive, oil and...


  • Tucker, Georgia, United States Controls Group Full time

    {"Job Title": "Field Service Engineer", "Company": "Controls Inc.", "Reports to": "General Manager", "Position Summary": "The Field Service Engineer will be responsible for on-site installations, commissioning, and training for new product purchases. He or she will also perform remote and onsite troubleshooting and repairs on the Company's asphalt and...


  • Tucker, Georgia, United States Controls Group Inc Full time

    {"Job Title": "Field Service Engineer", "Job Summary": "We are seeking a highly skilled Field Service Engineer to join our team at Controls Group Inc.As a Field Service Engineer, you will be responsible for providing technical support and services to our customers in the construction materials testing industry.Key Responsibilities:* Perform installations,...


  • Tucker, Georgia, United States Goodyear Full time

    Join Our Team as a Mid Level Automotive Technician at GoodyearWe are seeking a skilled and experienced Mid Level Automotive Technician to join our team at Goodyear in Tucker, GA. As a key member of our team, you will be responsible for performing line technician services, routine inspections and maintenance, system diagnostics, and problem-solving.Key...


  • Tucker, Georgia, United States ECT AMBULANCE SERVICE Full time

    Job OpportunityWe are seeking a skilled and compassionate Emergency Medical Technician to join our team at ECT Ambulance Service. As a vital member of our crew, you will be responsible for providing high-quality patient care and transportation services to our clients.ResponsibilitiesTransport patients safely and efficiently to and from medical facilities,...


  • Tucker, Georgia, United States ECT AMBULANCE SERVICE Full time

    Job OpportunityWe are seeking a skilled and compassionate Emergency Medical Technician (EMT) to join our team at ECT Ambulance Service. As an EMT, you will play a vital role in providing high-quality patient care and transportation services to our clients.ResponsibilitiesTransport patients safely and efficiently to and from medical facilities, nursing homes,...


  • Tucker, Georgia, United States Cox Automotive Mobility Fleet Services Full time

    About Cox Automotive Mobility Fleet ServicesCox Automotive Mobility Fleet Services is a leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers.Job SummaryWe are seeking a highly skilled Mobile Diesel Technician Level II to join our team. As a...


  • Tucker, Georgia, United States Cox Automotive Mobility Fleet Services Full time

    About the RoleCox Automotive Mobility Fleet Services is seeking a skilled Mobile Diesel Technician to join our team. As a Mobile Diesel Technician, you will be responsible for performing licensed DOT inspections, preventative maintenance, and repairs on light, medium, and heavy-duty vehicles in a mobile/field environment.Key ResponsibilitiesPerform scheduled...


  • Tucker, Georgia, United States Clean Harbors Full time

    Job SummaryClean Harbors is seeking a Class B Driver (Retail Technician) to provide comprehensive environmental services, including collection and disposal of damaged, discarded, or recalled products, recycling of light bulbs, oil, oil filters, engine fluids, and other materials, and on-site cleanup activities. Clean Harbors will pay for your CDL B...


  • Tucker, Georgia, United States Corporate Environmental Risk Management (CERM) Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Engineering Technician to join our team at Corporate Environmental Risk Management (CERM). As a key member of our engineering team, you will be responsible for performing soil, concrete, and asphalt tests, as well as other assigned tasks. Your strong technical expertise and excellent...


  • Tucker, Georgia, United States Rose International Full time

    Job Summary:Rose International is seeking an experienced Electrical Test Technician to join our team. As an Electrical Test Technician, you will be responsible for performing standardized electrical tests on various devices, including circuit breakers, controls devices, and distribution equipment.Key Responsibilities:Perform electrical tests on devices to...


  • Tucker, Georgia, United States Arrow Exterminators Full time

    {"title": "Customer Service Representative - CSR", "description": "About the RoleAs a Customer Service Representative - CSR at Arrow Exterminators, you will be the friendly voice our customers rely on to address their pest-related concerns and schedule services. You will use your keen detective skills to solve their mysteries and put their minds at ease.Key...


  • Tucker, Georgia, United States Flowers Baking Co. of Tucker, LLC Full time

    About the RoleWe are seeking a skilled Maintenance Technician to join our team at Flowers Baking Co. of Tucker, LLC. As a key member of our maintenance team, you will be responsible for performing scheduled and unscheduled maintenance tasks on our physical plant, equipment, and machinery.Key ResponsibilitiesPerform assigned preventive maintenance tasks to...


  • Tucker, Georgia, United States Corporate Environmental Risk Management (CERM) Full time

    Job SummaryWe are seeking a highly skilled Senior Engineering Technician to join our team at Corporate Environmental Risk Management (CERM). As a key member of our engineering team, you will be responsible for performing soil, concrete, and asphalt tests, as well as other assigned tasks. Your expertise will be essential in ensuring the quality and accuracy...


  • Tucker, Georgia, United States Mavis Tire Supply Full time

    About the PositionMavis Tire Supply is seeking a skilled Automotive Alignment Technician to join our team at one of our state-of-the-art automotive service centers. As a key member of our team, you will be responsible for ensuring that our customers' vehicles are properly aligned, which is essential for maintaining tire wear and ensuring a smooth ride.Key...


  • Tucker, Georgia, United States Waypoint Detailed Delivery Full time

    **About Us**Waypoint Detailed Delivery is a specialized logistics company providing courier services to various laboratories across the country. Our mission is to ensure product safety and integrity through precise sample collection and delivery practices.**Job Summary**We are seeking a highly motivated and detail-oriented Field Operations Specialist to join...


  • Tucker, Georgia, United States Rose International Full time

    Job SummaryWe are seeking an experienced Electro Mechanical Technician to join our team at Rose International. The ideal candidate will have a strong background in electrical systems and a proven track record of testing circuit breakers.Key ResponsibilitiesPerform standardized electrical tests on circuit breakers and other electrical devicesProduce accurate...


  • Tucker, Georgia, United States Appliance Care & Assembly Llc Full time

    Appliance Repair Technician Job DescriptionWe are seeking skilled Appliance Repair Technicians to provide exceptional service to our customers. The ideal candidate will have expertise in appliance repair, mechanical knowledge, and excellent customer service skills.Key Responsibilities:Diagnose and repair various household appliances, including refrigerators,...


  • Tucker, Georgia, United States Flowers Baking Co. Tucker, LLC Full time

    Job SummaryWe are seeking a skilled Maintenance Engineer/Mechanic to join our team at Flowers Foods, Inc. This role is responsible for performing scheduled and unscheduled maintenance tasks on the physical plant, equipment, and machinery, ensuring compliance with company standards and regulations.Key ResponsibilitiesPerform assigned preventive maintenance...