Clinical Oversight Manager

1 week ago

Allentown, Pennsylvania, United States Preventive Measures Full time
Job Overview

Preventive Measures, LLC is a leading outpatient psychiatric facility dedicated to providing essential mental health services across various locations in the USA. We are committed to enhancing the well-being of our local communities through accessible and quality treatment options.

The Clinical Oversight Manager plays a pivotal role in supervising and guiding the clinical team to ensure the delivery of high-quality services, accurate documentation, and adherence to professional standards in client care.

Key Responsibilities:

  • Oversee and mentor clinical staff to promote effective service delivery.
  • Provide direct clinical services for a minimum of 20 hours while managing a personal caseload.
  • Collaborate with clinical personnel to assess and monitor client progress and treatment responses.
  • Conduct monthly supervision sessions with clinical staff.
  • Review and authorize all clinical documentation submitted by team members.
  • Evaluate and approve treatment plans prepared by staff.
  • Participate in monthly supervisory meetings with the Program Director.
  • Engage in multidisciplinary team meetings as required.
  • Maintain organized clinical supervision records for team members.
  • Analyze quality assurance reports and manage caseloads, including intake and discharge processes.
  • Address client grievances and complaints, reporting them to the Program Director.
  • Provide clinical direction and support to team members.
  • Respond to client concerns in accordance with established policies.
  • Oversee the creation of treatment plans and ensure proper documentation.
  • Document face-to-face consultations in the electronic medical record (EMR).
  • Be available for crisis intervention strategies as needed.
  • Inform the staff psychiatrist of any significant changes in clients' physical or mental health.
  • Attend team meetings as necessary.
  • Stay updated on all company policies and procedures through ongoing training.
  • Work closely with the Program Director, Psychiatrist, and Medical Director, providing regular updates.
  • Engage with clients, colleagues, and management in a respectful and non-judgmental manner.
  • Communicate clearly and effectively, tailoring messages to the audience's understanding.
  • Embrace the organizational mission and shared purpose of delivering quality services to individuals.
  • Contribute to a positive agency image by collaborating with other units and community organizations.
  • Exhibit professional work ethics through reliability, diligence, and punctuality.
  • Conduct quality control checks on client records to ensure compliance with industry standards.
  • Manage discharge summaries and monitor patient status.
  • Ensure quality control for services rendered to meet billing standards.
  • Complete charge slips for all signed notes.

Qualifications:

  • A minimum of a Master's degree in Psychology, Human Development, Behavioral Science, or a related field.
  • Licensure as a Licensed Professional Counselor (LPC), Licensed Social Worker (LSW), or Licensed Clinical Social Worker (LCSW) in Pennsylvania is required.

Equal Opportunity Statement:

Preventive Measures is an equal opportunity employer. We do not discriminate based on any protected characteristic and are committed to providing a diverse and inclusive workplace.

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