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Facility Operations Manager

2 months ago

Troy, Michigan, United States Graham Healthcare Group Full time

About the Role:

Graham Healthcare Group is seeking a skilled Facility Operations Manager to join our team. As a key member of our facilities department, you will work closely with our Director of Facilities and building management to ensure the maintenance and repair of all company buildings, properties, and equipment.

Key Responsibilities:

  • Execute new facility builds/moves against company standard project plans, ensuring timely and cost-effective completion.
  • Coordinate with professionals and specialty vendors for repairs as needed, ensuring compliance with industry standards and regulations.
  • Serve as liaison for local, state, and federal building inspectors, ensuring compliance with standard regulations and ordinances.
  • Maintain a safe environment for all employees, including proper lighting, signage, and disability access.
  • Ensure occupants and tenants are provided with proper utilities, including electricity, water, and HVAC systems.
  • Interact and engage in a professional manner when resolving problems and requests from building tenants and employees.
  • Inspect buildings frequently for signs of damage or wear, identifying and addressing issues promptly.
  • Manage repairs and maintenance as required to meet tenant contractual obligations, ensuring timely and cost-effective completion.
  • Maintain facility spaces to GHG standards, including cleanliness, organization, and aesthetics.
  • Manage the coordination of building space allocation and layout, including seat assignments and changes.
  • Maintain emergency layouts for all facilities, ensuring preparedness for unexpected events.
  • Work closely with general counsel, IT, HR, Finance, Safety, Privacy, and Compliance teams as needed, ensuring seamless collaboration and communication.
  • Oversee subcontractors for compliance to acceptable standards of performance and verify completion of repairs and maintenance in a timely manner.
  • Oversee the parking program at all facilities, ensuring efficient and safe parking for employees and visitors.
  • Maintain facility-related information, including addresses, lease terms, and vendor contact information.
  • Facilitate the management of physical security controls with IT, including the card access system, security system/burglar alarm, and video surveillance system.
  • Manage, coordinate, and/or facilitate office and kitchen supplies across all locations, ensuring efficient and cost-effective procurement.
  • Maintain a preventative maintenance program and schedule for all generators, ensuring timely and cost-effective maintenance.

Requirements and/or Experience:

  • At least 5 years of experience in property management and maintenance, or in a related field.
  • Bachelor's degree.
  • Experience with multi-location/multi-state organizations.
  • Outstanding communication, organizational, and project management skills.
  • Able to work a flexible schedule, including nights, weekends, and holidays, and travel between various properties.
  • Critical thinking and problem-solving skills.
  • Detail-oriented with ability to manage time efficiently.
  • Solid working knowledge of OSHA safety standards and work habits, building codes, and safety regulations.
  • Experience and familiarity with all Microsoft office programs (Word, Excel, Outlook).