Energy Client Engagement Specialist

2 weeks ago

Bremerton, Washington, United States Kitsap Community Resources Full time
Job Title: Energy Client Engagement Specialist

Join Kitsap Community Resources as an Energy Client Engagement Specialist and play a vital role in assisting income-eligible renters and homeowners with energy assistance. As a key member of our team, you will work directly with clients, providing exceptional service and support to help them navigate our energy programs.

Job Summary:

The Energy Client Engagement Specialist will be responsible for:

  • Prescreening client eligibility for energy assistance programs
  • Scheduling appointments and coordinating services with local heating vendors
  • Maintaining accurate client files and data entry
  • Preparing reports and attending staff meetings
  • Providing excellent customer service and support to clients
Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent, plus 2.5 years of experience in a clerical field or an associate's degree with one year of experience
  • A valid Washington State driver's license
  • The ability to pass a Washington State criminal background check
Preferred Qualifications:

We are looking for candidates with:

  • Excellent communication and interpersonal skills
  • The ability to work well with low-income individuals and local heating vendors
  • Bi-lingual skills are a plus
Benefits:

Kitsap Community Resources offers a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Life insurance and AD&D
  • Short- and long-term disability insurance
  • 401(k) plan with employer match
  • Vacation and sick time accruals
  • Paid holidays
Core Values:

Kitsap Community Resources is committed to upholding the following core values:

  • Integrity: We take care to honor our commitments in an ethical manner
  • Compassion: We genuinely empathize with those we serve
  • Excellence: We demonstrate a high level of performance in all we do
  • Diversity: We show honor and respect to all individuals we serve
  • Collaboration: We seek out partnership opportunities
  • Teamwork: We support our employees and partners as we fulfill our mission

Kitsap Community Resources is an equal opportunity employer and welcomes applications from diverse candidates.

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