SUTS Coordinator

2 weeks ago

San Jose, California, United States Telecare Corporation Full time
Job Summary

The SUTS Coordinator provides daily care and support to members served, promoting a positive treatment experience. This role serves as a liaison between members served, their families, medical and mental health practitioners, and criminal justice agencies.

Key Responsibilities
  • Ensures safety of members served through monitoring and observation of irregularities and ongoing member served needs.
  • Documents members served movement in and out of the facility by verifying approved passes and providing transportation resources to and from appointments.
  • Assists in the welcoming, admissions, and discharge processes, including completing intake documentation and discharge paperwork.
  • Assists with outings for members served by driving Program van and/or own vehicle.
  • Conducts regular rounds of the facility, ensuring member served safety and program participation.
  • Assists with medication monitoring as assigned.
  • Ensures members served are engaged in the program schedule and structure.
  • Assists members served with their needs and refers them to their counselor for clinical support.
  • Assists members served with scheduling and transportation to appointments both on and off site with doctors, family, and social service agencies.
  • Monitors and assists members served at mealtime.
  • Attends and participates in community meetings and groups.
  • Collects urine samples from members served, as assigned.
  • Helps create a recovery environment through interactions with staff and members served.
  • Demonstrates knowledge of CPI principles and techniques.
  • May conduct individual, group, and family sessions per contractual obligations.
  • Adheres to 42 CFR policies and all other Telecare policies and procedures.
Requirements
  • High school diploma or G.E.D.
  • Registered Alcohol and Drug Technician (RADT) as approved by DHCS the Department of Health Care Services (DHCS) and the National Commission for Certifying Agencies (NCCA).
  • Demonstrated sensitivity to behavioral health issues and multi-cultural populations.
  • Strong focus and passion to provide excellent customer service.
  • Must be at least 18 years of age.
  • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment.
Preferred Qualifications
  • One (1) year practical experience in drug and alcohol or mental health field preferred; internship, employment, or volunteer work.
Physical Demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach, and do simple and power grasping.

The position requires manual deviation, repetition, and dexterity, as well as driving, exposure to uneven walking ground, and hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections).

EEO/AA/M/F/V/Disability

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