Senior Event Manager
4 weeks ago
The Senior Consultant, Events is responsible for the management of conferences and events at Blue Cross Blue Shield Association, including timelines, finances, stakeholders, contracts, and event technology for internal, external, hybrid, and virtual meetings.
This role will collaborate with internal stakeholders, manage the RFP process, negotiate contracts, plan, and execute logistics, facilitate agenda development, and manage budgets.
Key ResponsibilitiesConference and Event Management- Serve as the main point of contact to the content business area for assigned programs
- Create and maintain roles & responsibilities, project plan, financials, staffing plan, event specs, and all other aspects for assigned programs
- Manage vendor relationships, including contract negotiation, preferred rates, and post-event evaluations and close-out
- Manage day-to-day activities for assigned programs, including vendor management, professional services, contracts, and communications to the project teams
- Utilize Cvent to manage RFP creation, review, and awarding of a location
- Lead weekly program-specific team meetings with the internal team and business area teams
- Coordinate registration website setup and review and evaluate relevant technology for current and future needs
- Create and manage marketing messages, including website copy, promotional emails, survey copy, and any onsite communications
- Speaker management, including acquisition, contracting, presentation review, and day-of management
- Onsite logistics management, including main point of contact for onsite activation, overall specs, F&B, A/V, attendee flow, session/break/meal timing, and all other details for assigned programs
- Close-out of program, including survey reports, executive summary, scorecards, certificate distribution, and financial review
- Collaborate with sponsorship team to integrate sponsorship when appropriate
- Create and maintain databases and contact lists related to assigned programs
- Serve as main point of contact for internal partners, including Legal, Communications, and Corporate Travel, on issues related to event planning, execution, and follow-up
- Research relevant industry information to present findings and make recommendations for BCBSA in meeting procedures that incorporate changing best practices and the current environment
- Ensure that conference and event planning follows practices and protocols identified and described by the BCBSA corporate DEI initiatives
Bachelor's Degree
8+ years in a meeting management role overseeing large and/or complex meetings and conferences
Experience with project management, including budget oversight
Deep experience with contract negotiations
Established relationships in the meetings industry with strong knowledge of first-tier cities in the US
Experience with virtual and hybrid meeting planning and execution
Experience managing stakeholder expectations at all levels
Microsoft Office proficiency, including Word, PowerPoint, Excel, and Outlook
Comfortable with new software applications and ability to learn new products quickly
Strong organization skills with ability to prioritize responsibilities
Strong time management capabilities
Fluidity to pivot as needed; change is inevitable
Strong communication capabilities
Ability to work both independently and as part of a team
Strong contract negotiation skills
Ability to think on your feet and make quick strategic decisions in the face of chaos
Critical thinking skills
Ability and comfort in making informed recommendations to leadership and other stakeholders
Preferred Education, Certifications, and Experience
10+ years in a meeting management role overseeing large and/or complex meetings and conferences
Proficient knowledge of virtual and hybrid meeting needs
Knowledge of the healthcare industry in general and knowledge of/experience with the Blues system
CMP - Certified Meeting Professional
FAHM - Fellowship, Academy of Healthcare Management
CMM - Certification in Meeting Management
VEMM - Certification in Virtual Event Meeting Management
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