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Customer Service Representative

2 months ago

Lenexa, Kansas, United States Industrial Fumigant Company LLC Full time

About the Role

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Industrial Fumigant Company LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and internal stakeholders.

Key Responsibilities

  • Field phone calls and questions from customers and field personnel.
  • Assist clients and take/input orders into the order processing system.
  • Perform data entry and submit information to SharePoint for tracking shipments, product information, and other relevant data.
  • Work closely with Accounting, Marketing, and other IFC departments to assist with cost changes, sales comparisons, and special projects.

Requirements

  • High School/GED or better.
  • 1-2 years of experience in customer service or a related field.
  • Proficiency in sales, Microsoft Access, and Adobe Pro.

What We Offer

  • Competitive pay.
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • 401(k) plan with company match, employee stock purchase plan.
  • Paid time off and holidays.
  • Employee discounts, tuition reimbursement, and dependent scholarship awards.

About Us

Industrial Fumigant Company LLC is a leading provider of pest management solutions to the commercial food industry. We value PEOPLE, PROGRESS, and PROFESSIONALISM and are committed to providing exceptional service to our clients.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.