Customer Service Representative
12 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience by guiding customers through every step of their CarMax journey.
Key Responsibilities- Provide personalized service to customers, ensuring their needs are met and exceeded
- Conduct vehicle condition assessments and communicate information to buyers
- Process sales paperwork and manage repair orders
- Work collaboratively with the sales team to meet sales goals and objectives
- Develop and maintain strong relationships with customers and colleagues
- High school diploma or equivalent required
- Previous sales and customer service experience preferred
- Valid driver's license required
- Basic computer skills and knowledge of Microsoft Office Suite preferred
CarMax is a leading retailer of used cars, committed to delivering an honest and transparent customer experience. We are a dynamic and growing company, with a strong focus on training and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
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