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Supplier Engagement and Compliance Expert

2 months ago

Cheyenne, Wyoming, United States Gordon Food Service Full time
Job Summary

Gordon Food Service is seeking a highly skilled Food Safety Quality Assurance Specialist to lead our supplier community engagement and drive accountability for compliance to food safety and quality expectations and company goals.

Key Responsibilities
  • Develop and Maintain Supplier Compliance Programs: Lead the development of the supplier compliance program, including Supplier Assessment program, Private brand supplier third party audit program, Foreign supplier verification programs to ensure accountability and compliance to regulatory and GFS standards.
  • Execute Supplier Audits and Assessments: Execute the tracking, technical review and follow-up of Supplier 3rd Party Audit program and own program development and continuous improvement.
  • Develop and Implement Supplier Assessment Program: Develop supplier assessment program, including scorecards, key performance indicators and criteria for compliance to food safety, quality and GFS performance, ensuring that the data is relevant and visible to stakeholders to support informed business decisions.
  • Lead Food Fraud Program: Develop supplier Food Fraud program, including risk ranking and interventions.
  • Review and Approve New Suppliers: Responsible for review and approval of all new foreign suppliers and items (US, and Canada) to ensure compliance with FDA Food Safety Modernization Act and CFIA Safe Food for Canadians regulation.
  • Act as FSQA Subject Matter Expert: Acts as an FSQA supplier subject matter expert, participating in cross-functional initiatives and projects to provide support, expertise and solutions on GFS supplier engagement, collaboration and compliance (e.g., FDA Food Traceability Rule Compliance, ERP system, Recall Communication Tool, etc)
  • Develop and Own Supplier Audit Program: Develops and owns the Gordon Food Service Supplier 3rd Party Audit Program. Supports issues resolution for non-conforming suppliers and audits. Leads the ongoing assessments of the adequacy of GFS supplier audit program.
  • Lead Quality Issue Resolution: Leads quality issue resolution on identified non-conforming suppliers; products as necessary to support the team and drive supplier compliance and continuous improvement.
  • Develop Quality Manual Documents: Responsible for development and/or revisions to systems-related Quality Manual documents and ensure they are communicated to the appropriate stakeholders (Intranet, Website, Email, etc) Provides quality systems support and training to Subject Matter Experts (SMEs).
  • Execute Product Recalls: Shared primary responsibility for executing product recalls both during and after business hours and on weekends. This includes managing the entire recall process, from product isolation to customer communication, in addition to any follow-up communication with regulatory agencies. Executes traceability activities in support of regulatory requests.
  • Lead Recall Investigation and Communication: Leads investigation and communication plan to respond to recalls occurring in the industry.
  • Support Vendor Business Reviews: Supports reporting for Vendor Business Reviews (VBRs), Category Market Reviews (CMRs) by analyzing available supplier metrics and engaging QA teammates for feedback, as necessary.
  • Develop Reporting Approach: Develops approach and ensures availability of routine reports for Vendor Business Reviews (VBR), the Vendor Involvement Process (VIP), Quarterly Specification reporting, Supplier Assessments, and other reporting necessary to support business needs.
Requirements
  • Proven Collaborative Project Management: Proven record of successful collaborative project management
  • Strong Business Acumen: Strong business acumen and ability to influence stakeholders and gain buy in
  • Quality Assurance Experience: Three to five years of previous experience in quality assurance, quality control and/or food safety is required. Experience in food manufacturing, quality control process management and data reporting/analysis is preferred.
  • Certifications: Certification in Certified Quality Auditor (CQA), HACCP, GFSI (Preferred)
  • Math Aptitude: Must have strong math aptitude, including the ability to perform statistical analysis.
  • Detail-Oriented: Must be detail-oriented and display good project management and organizational skills.
  • Prioritization and Scheduling: Must be able to prioritize, and schedule accordingly, on own multiple tasks simultaneously. Must be comfortable with swift change in daily routine to address urgent matters.
  • Excellent Communication Skills: Must possess and display excellent written and verbal communications skills.
  • Education: Bachelor degree preferred Food Science, Biology, Chemistry, Microbiology, Mathematics or related scientific field