Field Service Manager

3 hours ago


Plain City, Ohio, United States Environmental Management Inc Full time
Job Title: Field Service Manager

Environmental Management Inc. is seeking a highly skilled and experienced Field Service Manager to join our team.

Job Summary:

The Field Service Manager will be responsible for directing the efficient operation of Maintenance Crews while operating within established budget guidelines. This role will work in cooperation with Maintenance Operations Manager, Maintenance Crew Leaders, EMI Account Managers, and Assets Manager with quality and customer satisfaction as top priority.

Key Responsibilities:
  • Directly supervise between 20-30 employees depending on the magnitude of the job.
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include hiring and terminations, training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
  • Assist in implementing project upsells, review pertinent site issues, and communicate with salesmen to propose costs to owners.
  • Ensure projects are completed within budget and within budgeted hours.
  • Enforce safety protocols as outlined by EMI's Safety Program.
Requirements:
  • Experience as a Maintenance Crew Leader or Foreman with extensive knowledge of landscape management.
  • Mathematics skills, including probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
  • Public Safety and Security knowledge, including relevant equipment, policies, procedures, and strategies.
  • Equipment operation skills, including power blowers, power edgers, bed shapers, and chainsaws.
  • Complex problem-solving skills, including identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Computer skills, including MS Word, Email, and etiquette, Spreadsheets in Excel, and ADP HR Online.
Education:
  • Bachelor's degree in Horticulture, Agronomy, or related field, or equivalent combination of education and experience.
Certifications:
  • NALP/CLIA/ONLA Certified, or in the process of obtaining certifications.
  • OSHAA 30hr Certification.
Work Environment:
  • Regularly exposed to outdoor weather conditions, wet or humid conditions, working near moving mechanical parts, and fumes or airborne particles.
  • Occasionally exposed to vibration, toxic or caustic chemicals, and risk of electric shock.
Physical Requirements:
  • Often required to lift heavy materials exceeding 50lbs.
  • Required to stand, kneel, crouch, crawl, stoop, and bend for long periods.
  • Require to use hands and reach with arms.
  • Frequent speaking.

As an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER, Environmental Management Inc. does not discriminate against applicants or employees based on age, race, color, religion, national origin, sex, or any other basis prohibited by law.



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