Field Service Engineer

5 days ago


Grove City, Ohio, United States Neuronetics Full time
Job Title: Field Service Engineer

Job Summary:
Neuronetics is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for performing installations, troubleshooting, repairs, and preventive maintenance on the NeuroStar TMS platform. This is a unique opportunity to work with cutting-edge technology and provide exceptional customer service.

Key Responsibilities:
• Respond to customer requests in a timely and professional manner
• Perform installations, troubleshooting, and repairs on the NeuroStar TMS platform
• Conduct preventive maintenance on equipment and instruments
• Develop strong relationships with customers and provide exceptional customer service
• Collaborate with internal teams to resolve customer issues
• Maintain accurate records and documentation of service activities

Requirements:
• Technical school or military technical training equivalent in Electronic Technology or Computer Science
• Biomedical training or an associate degree in an engineering discipline is a plus
• Demonstrated ability to work on electro-mechanical, electronic, and computer systems
• Experience in network systems and SQL preferred
• Proficient in Microsoft Excel and Office 365
• Valid driver's license in the state of residence

What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply:
If you are a motivated and detail-oriented individual with a passion for customer service and technical expertise, please submit your application, including your resume and cover letter, to [insert contact information].

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