Bilingual Support Agent
1 day ago
About the Role
We are seeking a highly motivated and customer-focused Call Center Agent to join our team at Capgemini Government Solutions LLC. As a Call Center Agent, you will be responsible for providing exceptional customer service via telephone and other communication channels.
Responsibilities
Your key responsibilities will include:
- Answering telephone calls and responding to emails.
- Researching and verifying information to resolve client inquiries.
- Interviewing clients to gather information and resolve issues.
Requirements
To be considered for this role, you must have:
- A high school diploma or equivalent.
- Excellent communication and problem-solving skills.
- The ability to work in a fast-paced environment.
Why Join Us
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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