Bilingual Support Agent

1 day ago


Irvine, California, United States Capgemini Government Solutions LLC Full time

About the Role

We are seeking a highly motivated and customer-focused Call Center Agent to join our team at Capgemini Government Solutions LLC. As a Call Center Agent, you will be responsible for providing exceptional customer service via telephone and other communication channels.

Responsibilities

Your key responsibilities will include:

  • Answering telephone calls and responding to emails.
  • Researching and verifying information to resolve client inquiries.
  • Interviewing clients to gather information and resolve issues.

Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent.
  • Excellent communication and problem-solving skills.
  • The ability to work in a fast-paced environment.

Why Join Us

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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