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Customer Service Representative

2 months ago


Anderson, Indiana, United States TAG Auto Group Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at TAG Auto Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service
    • Respond to customer inquiries and resolve issues in a timely and professional manner
    • Provide product and service information to customers
    • Communicate with customers to understand their needs and preferences
  • Administrative Support
    • Manage customer records and data
    • Process customer transactions and payments
    • Assist with administrative tasks as needed
  • Communication and Collaboration
    • Communicate effectively with customers, colleagues, and management
    • Collaborate with team members to achieve common goals
Requirements
  • 1-3+ years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft 365 Office and other relevant software
Benefits
  • Medical, dental, and vision insurance
  • Paid holidays and vacation time
  • Weekly pay and 401(k) matching