Fraud Investigation Manager

4 weeks ago


Columbus, Ohio, United States Synovus Full time
Job Summary

Synovus is seeking a highly skilled Fraud Supervisor to oversee the day-to-day activities and operations of the Financial Crimes Investigations team. The ideal candidate will have a strong background in financial fraud investigations and excellent leadership skills.

Key Responsibilities
  • Investigation and Analysis: Conduct thorough reviews of fraud cases to assess the quality of investigations, ensuring established standards for accuracy, completeness, and effectiveness are met.
  • Root Cause Analysis: Perform root cause analysis on fraud cases to identify underlying factors contributing to fraudulent activities and recommend preventive measures to mitigate future risks.
  • Quality Assurance: Implement quality assurance measures to ensure that fraud investigations are conducted in a thorough, accurate, and timely manner, adhering to internal policies, regulatory requirements, and industry standards.
  • Training and Development: Identify training needs, develop training plans, and ensure that team members receive adequate training on fraud detection techniques, investigation procedures, regulatory compliance, and industry best practices.
  • Leadership and Collaboration: Foster effective communication and collaboration within the team, as well as with other departments, stakeholders, and external partners, to exchange information, share best practices, and coordinate efforts in addressing fraud-related issues.
Requirements
  • Education: Bachelor's degree in Criminal Justice, Cybersecurity, Finance, Accounting, or a related field.
  • Experience: Six years of experience in financial fraud investigations.
  • Skills: Strong research skills, problem-solving skills, detail-oriented, and proficiency using data analysis tools.

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