Customer Service Ambassador

4 weeks ago


Peoria Arizona, United States Fred Astaire Dance Studios Full time
About Us

Fred Astaire Dance Studios is a global leader in ballroom dance instruction, with a legacy dating back to 1947. Our mission is to enrich lives through the transformative power of dance.

Job Summary

We are seeking a highly skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our students and clients.

Key Responsibilities
  • Provide outstanding customer service, responding to inquiries and resolving issues in a timely and professional manner
  • Assist with daily operations, including greeting students, answering questions, and maintaining accurate records
  • Collaborate with management and team members to ensure seamless communication and efficient workflow
  • Develop and maintain a deep understanding of our studio's policies, procedures, and services
Requirements
  • Excellent customer service skills, with a strong focus on building rapport and resolving conflicts
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups
  • Ability to prioritize tasks, manage multiple projects, and meet deadlines
  • Proficiency in MS Office, with a strong understanding of data management and analysis
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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