IT Technical Support Specialist

3 weeks ago


Germantown, Maryland, United States American Oncology Management Company Full time
Job Summary

In this dynamic role as a Technical Support Engineer at American Oncology Management Company, you will provide rotational support for our clinics with hands-on technical assistance and training. Your responsibilities will include ensuring timely resolution of tickets, monitoring clinic-specific issues, and collaborating with the Corporate IT team to implement solutions. As a key member of our team, you will travel to designated regional clinics to address daily technical operational concerns. This position requires excellent Customer Relationship Management skills, with a focus on technology infrastructure, issue mitigation, and customer satisfaction.



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