Service Advisor

4 days ago


Fort Myers, Florida, United States Nextran Truck Centers Full time
Job Summary

Nextran Truck Centers is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Schedule service appointments with Service Foremen and prepare written estimates for parts and labor.
  • Inspect vehicles, recommend additional services as needed, and educate customers on manufacturer-recommended maintenance.
  • Track service work/repair orders, update dispatch systems, and provide timely follow-up on work in progress.
  • Explain service work and related charges to customers before, during, and after completion of services.
  • Review completed work with Shop Foremen and back parts counter personnel.
  • Process repair orders and handle customer payments.
  • Test drive vehicles with customers, as needed.
Requirements
  • Strong interpersonal and communication skills.
  • Minimum three years of experience in the heavy duty truck industry, with working knowledge of parts and services used in repair and maintenance.
  • Computer proficiency.
About Us

Nextran Truck Centers is a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates. We offer a range of benefits, including career paths, a network of 25 dealerships, disability insurance, paid time off, and more.



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