Sterile Processing Specialist
7 hours ago
At STERIS, we strive to create a healthier and safer world by providing innovative healthcare and life science solutions. We are seeking a Sterile Processing Customer Specialist to join our team.
Job SummaryThe Sterile Processing Customer Specialist will provide onsite services to customers, analyzing repair trends, managing inventory, and engaging with customers to reduce the need for device and instrument repairs. This role requires specialized knowledge of instruments and devices to achieve effective analysis, problem-solving, and customer education.
Key Responsibilities- Review and analyze repair trending data to identify customer-specific areas of improvement and recommend measurable goals.
- Provide analysis and solution delivery to assigned facilities to support cost savings and compliance plans.
- Lead proactive maintenance inspections for service portfolio assets, including flexible endoscopes, rigid endoscopes, and surgical devices.
- Direct care and handling in-services for OR and SPD/CSS staff as needed.
- Receive and send out instruments/devices requiring repair and maintenance per contract requirements.
- Track send/receive repair process to ensure efficient processes and follow-up.
- Ensure instrument/device inspection for maintenance requirements is managed and recorded per compliance and contract requirements.
- Conduct basic data analysis and implement daily operations of value-added activities related to the service portfolio.
- High School Diploma or GED required; Associate's degree in Surgical Technology and Sterile Processing Certification preferred.
- 6-8 years of professional experience in a clinical environment with a basic understanding of surgical instruments and medical devices.
- Excellent presentation skills.
- Surgical Technology or Sterile Processing experience and training is preferred.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred, and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex, sexual orientation, gender identity, genetic information, and any other category protected by federal, state, or local law.
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