Security Officer

4 days ago

Chandler, Arizona, United States BetMGM Full time
About Us

BetMGM is a leading online gaming company that is revolutionizing the sports betting and gaming industry in the United States. We are a partnership between two powerhouse organizations, MGM Resorts International and Entain Group. Our company is known for its exciting portfolio of brands, including BetMGM Sportsbook, Borgata online, Party Casino, and Party Poker. We strive to deliver the best quality in gaming platforms and aim to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work.

Responsibilities
  • Monitor and patrol all areas of the property, including the exterior, to ensure a safe and secure environment for guests and employees.
  • Identify and verify the identity of incoming patrons entering the sportsbook.
  • Monitor alarm systems and surveillance cameras to detect and respond to potential security threats.
  • Provide excellent guest service to guests and employees, and resolve complaints and issues in a professional and courteous manner.
  • Act as a first responder in emergency situations, providing medical assistance and following established protocols for reporting injuries.
  • Perform gaming drops and transactions, including carrying drop boxes and chip carriers, in a secure and efficient manner.
  • Write reports of daily activities and irregularities, such as property damage, theft, guest or employee accidents, or unusual occurrences.
  • Act as a dispatcher to relay information, messages, and emergencies to or from appropriate personnel using telephones or two-way radios.
  • Assist in emergency situations by securing the scene to prevent further loss or damage, advising personnel of threats and potential threats, summoning emergency responders to the incident, and initiating and conducting evacuation procedures.
  • Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drills as a condition of employment.
  • Maintain proficiency in the use of all assigned equipment.
  • Perform all other duties as assigned.
Qualifications
  • High school diploma or equivalent GED.
  • One (1) year customer service experience.
  • Valid Driver License.
  • Previous security, military, or law enforcement experience preferred.
  • Previous experience working in a similar resort setting.
Compensation and Benefits

The hourly pay range for this position is $14.23 to $21.25. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Gaming Compliance and Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations, which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks, which may include a review of criminal records, financial history, and personal background verification.

About Our Culture

At BetMGM, we believe in creating a culture of inclusivity, belonging, and equal opportunity for all employees and applicants. We strive to foster a work environment that is free from discrimination and harassment, and where all employees feel valued, heard, and comfortable bringing their authentic selves to work.

What We Offer

As a valued employee, we're committed to giving you the resources and support you need to succeed in your role. We offer a comprehensive benefits package, including medical, dental, vision, life insurance, commuter benefits, paid time off, holidays, employee resource groups, and more.

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