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Computer Systems Analyst

2 months ago

Mount Pleasant, Michigan, United States A3 Staffing Solutions Full time
Job Summary

We are seeking a highly skilled Desktop Support Technician to join our team at A3 Staffing Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Provide technical support for Windows OS and Microsoft Office Suite in an enterprise environment.
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals.
  • Deliver desktop and network support services to ensure seamless system operation.
  • Configure and add hardware, including setup and installation of software packages and updates.
  • Assist with large-scale migrations and image recovery.
  • Identify and repair product failures, order and replace parts as needed.
  • Determine and recommend products or services that meet client needs.
  • Provide exceptional customer service and support.

Requirements:

  • Experience in desktop support and troubleshooting.
  • Strong knowledge of Windows OS and Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.