Data Entry Specialist II

4 days ago


Tampa, Florida, United States Pinnacle Group Full time
Job Title: Data Entry Specialist II

At Pinnacle Group, we are seeking a highly skilled Data Entry Specialist II to join our team. As a key member of our enrollment team, you will be responsible for the enrollment of Inovalon clients for various EDI transactions with Payers.

Key Responsibilities:
  • Respond to customer issues, perform enrollment status checks, and process payer enrollment forms
  • Resolve all assigned customer issues following all standard operating procedures
  • Mentor less senior enrollment specialists, available as a resource to answer questions and give first level of direction
  • Document all activities per defined process and procedures
  • Generate PDF documents and populate with provider information where applicable
Requirements:
  • Minimum of 1 year of related experience in clearinghouse and/or payer enrollments
  • Proficient in Microsoft Office suite including Outlook, Word, Excel, and PowerPoint
  • Proficient in Adobe Acrobat
  • Excellent verbal and written communication skills
  • Medical EDI Experience
  • Excellent Customer Service Skills
  • Proven ability to work effectively under pressure & meet deadlines
Preferred Qualifications:
  • 1-2 years' experience implementing, training, reporting, or supporting healthcare software (Enrollment Implementation ONLY)
  • Prior Call Center Experience (Enrollment Support ONLY)
What We Offer:
  • Competitive hourly rate: $20 - $23
  • Access to benefits including medical, dental, vision as well as 401K contributions
  • PTO, sick leave, and other benefits mandated by applicable state or localities

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