Patient Services Manager

6 hours ago


Greenville, South Carolina, United States Compass Group USA Full time
Job Summary

We are seeking a highly skilled and experienced Patient Services Manager to lead our Patient Services Team in an Acute Care setting. The ideal candidate will have a strong background in food service management, excellent leadership skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Establish and implement patient food services needs based on medical direction and patient population
  • Hire, direct, coach, train, and develop patient service team members
  • Comply with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
  • Ensure patient services staff assists in achieving stated patient satisfaction goals
  • Comply with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
  • Participate in/lead patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs
Qualifications:
  • Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field
  • Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
  • Minimum of one (1) year experience in food service management preferred in an acute care setting
  • ServSafe certified, desirable
About Compass Group USA

Compass Group USA is a leading foodservice and support services company that provides a wide range of services to healthcare, education, and business and industry clients. We are committed to delivering high-quality food and support services that meet the needs of our clients and their customers.


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