Patient Services Manager
6 hours ago
We are seeking a highly skilled and experienced Patient Services Manager to lead our Patient Services Team in an Acute Care setting. The ideal candidate will have a strong background in food service management, excellent leadership skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Establish and implement patient food services needs based on medical direction and patient population
- Hire, direct, coach, train, and develop patient service team members
- Comply with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
- Ensure patient services staff assists in achieving stated patient satisfaction goals
- Comply with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
- Participate in/lead patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs
- Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field
- Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
- Minimum of one (1) year experience in food service management preferred in an acute care setting
- ServSafe certified, desirable
Compass Group USA is a leading foodservice and support services company that provides a wide range of services to healthcare, education, and business and industry clients. We are committed to delivering high-quality food and support services that meet the needs of our clients and their customers.
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