Security Operations Manager
2 weeks ago
Location: Hudson County, NJ
Employment Type: Full-time
About the Role:
The Security Operations Manager is responsible for ensuring the safety and security of the premises by overseeing access control and monitoring the flow of residents, visitors, and activities within the building. This role requires a candidate with both security and supervisory experience, who can effectively lead a team while fostering a welcoming atmosphere.
Key Responsibilities:
- Maintain a professional and approachable demeanor when interacting with residents, guests, and vendors.
- Supervise and guide a team of Security Specialists to uphold service excellence.
- Utilize building management software to track package deliveries and daily operations.
- Log and notify residents of incoming visitors while directing them appropriately.
- Ensure safety by monitoring access control and reviewing surveillance footage.
- Assist Property Managers with administrative tasks and requests.
- Effectively manage unexpected situations, including maintenance concerns.
Qualifications:
- High School Diploma required.
- SORA Certification is mandatory.
- Basic computer skills and familiarity with technology (e.g., radios, telephones, computers).
- Strong written and verbal communication abilities.
- Excellent multitasking and time management skills.
- Availability for weekend and evening shifts.
- Professional appearance and demeanor.
- Physical capability to stand or sit for extended periods and lift up to 30 lbs.
- Ability to work in various weather conditions.
- Compliance with APC location site Standard Operating Procedures (SOP).
Preferred Experience:
- One year of administrative or office experience.
- Experience in high-end residential or hospitality roles such as Bellman, Porter, or Greeter.
- Familiarity with Carson and/or BuildingLink software is a plus.
About APC Hospitality LLC:
APC Hospitality LLC is a comprehensive service provider specializing in Front Desk Concierge, Security, Valet Parking, Shuttle, and Door Greeter services for residential and corporate environments. We value team collaboration and provide opportunities for professional growth, often promoting from within.
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