Customer Service Representative

5 days ago


Covington, United States Lend Mark Financial Full time
Job Overview

Lendmark Financial Services is seeking a highly skilled and customer-focused individual to join our team as a Loan Consultant. As a key member of our team, you will be responsible for providing exceptional customer experience while providing personal loan solutions.

Key Responsibilities
  • Build and maintain a customer base through sales, loan extension, and merchant referrals.
  • Process credit and employment verifications, and record information obtained.
  • Approve loans up to established lending limits, complete loan closings, and handle account activities related to collection accounts.
  • Prepare reports, correspondences, and transaction documentation.
  • Actively market all branch products and services to individuals.
Requirements
  • High School Diploma or GED from an accredited institution.
  • 0-2 years of consumer finance or related experience.
  • Cash handling, computer skills, and customer service skills.
  • Ability to work with minimum supervision.
  • Excellent communication skills.
  • Proficient working knowledge of Microsoft Windows, Excel, and Word Applications.
What We Offer

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents, including medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance, and an employee assistance program.

We also offer optional benefits such as critical care, auto, home, and pet insurance, as well as other ancillary insurance options.



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