Customer Service Representative
5 months ago
What We Offer
- $16.50 per hour
- 1st shift, Monday - Friday, 8:00 AM - 5:00 PM
- Health benefits, including telehealth medical services
- Opportunity for advancement
- Referral bonuses
- Associate degree or equivalent from a 2-year college or technical school; OR
- 6+ months of related experience or training; OR
- Equivalent combination of education and experience
- Excellent verbal and written communication skills
- Ability to read and interpret documents, write reports, and work effectively with customers and sales
- Basic mathematical skills with the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals
- Solid troubleshooting skills
- Ability to stand, walk, stoop, kneel, crouch, and lift 10 pounds
- Provide telephone support for customers, TSMs, and consumers
- Manage all inbound calls per Call Quality Standards
- Interface with outside vendors for art proofs and customer orders
- Assist with internal and external customer orders
- Receive, review, and submit order requests
- Review customer orders for pricing, accuracy, and compliance
- Remain knowledgeable on BSG products, processes, and promotions
- Problem-solve basic to complex customer-related issues
- Process Customer Service Correspondence (CSC) requests
- Maintain and establish access for customers on the Customer Web Portal
- Assist with Contact Us and other customer communications sites
- Submit and manage Proof of Delivery claims
- Interface with the warehouse, Sales, Marketing, and other departments
- Issue and track Return Authorizations
- Provide backup support to Logo and Order Entry
- Meet monthly performance goals
- Assist with other projects and tasks
- Perform other duties as assigned
-
Customer Service Representative
3 weeks ago
Covington, Louisiana, United States Walmart Full timeJob SummaryWe are looking for a talented Customer Service Representative to join our team at Walmart. As a representative of our brand, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience.Key Responsibilities:Deliver outstanding customer service and resolve customer complaints in a timely and...
-
Customer Service Representative
1 week ago
Covington, Louisiana, United States Domino's Pizza LLC Full timeJob Description:RPM Pizza, one of the largest Domino's franchises in the United States, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be the face of Domino's, interacting with customers and providing exceptional service.Duties:Provide a fun and welcoming environment for customersTake orders...
-
Customer Service Representative
1 week ago
Covington, Louisiana, United States Raising Cane's Full timeWe are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As a representative, you will be responsible for providing excellent customer service, taking orders, and processing payments efficiently. You will also be required to maintain a clean and safe work environment, following proper safety procedures when...
-
Customer Service Representative
2 days ago
Covington, United States Oldcastle BuildingEnvelope Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Covington, GA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
-
Customer Service Representative
4 weeks ago
Covington, Louisiana, United States Floor & Decor Full timeJob OverviewFloor & Decor is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences and contributing to the success of our sales team.Main Responsibilities:Respond promptly and professionally to customer inquiries and needs.Help customers find products and...
-
Customer Service Representative- Covington
3 months ago
Covington, United States Waste Pro Full timeWaste Pro - 550 Winward Drive [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish customer accounts by negotiating and documenting service type, pricing, billing, and...
-
Customer Service Representative
1 week ago
Covington, Georgia, United States United Bank Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at United Bank. As a key member of our financial services team, you will be responsible for delivering exceptional customer service and providing tailored solutions to meet the financial needs of our clients.The ideal candidate will have a strong analytical and...
-
Customer Service Representative
1 week ago
Covington, United States Wal-Mart Stores , Inc. Full timeJob SummaryCashiers play a crucial role in providing exceptional customer service and creating a positive shopping experience at Walmart. As a Sales Floor Associate & Cashier, you will be the first point of contact for customers, answering their questions, and helping them find products. Your primary responsibility will be to operate a cash register, handle...
-
Customer Support Representative
1 week ago
Covington, Kentucky, United States At Work Personnel Service Full timeJob Summary:At Work Personnel Service is seeking a Part-Time Customer Service Representative to handle inbound and outbound calls, manage client interactions, and perform data entry tasks. The ideal candidate will possess excellent communication skills, be computer proficient in Microsoft applications, and have experience with insurance claims processing.Key...
-
Customer Service Representative- Covington, KY
1 month ago
Covington, United States Fidelity Investments Full timeJoin our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In Customer Service Representative, Customer Service, Representative, Retail, Insurance
-
Customer Service Representative
2 weeks ago
Covington, United States Advance Financial Full timeOur Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service. What Youll Do Assist customers online, in person, and over the phone Welcome customers and work to provide the best customer experience possible Help customers with loans, check cashing, wire transfers, money orders, and...
-
Customer Service Representative
3 months ago
Covington, United States Advance Financial Full timeOur Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service.What You'll Do Assist customers online, in person, and over the phone Welcome customers and work to provide the best customer experience possible Help customers with loans, check cashing, wire transfers, money orders, and...
-
Customer Service Representative CSR
2 weeks ago
Covington, United States Rusk Heating and Cooling Inc Full timeCustomer Service Representative CSR Top hourly pay with Employment bonus available About Rusk:Rusk Heating and Cooling, a fourth-generation family-owned company, has been serving the NKY Greater Cincinnati metro communities for over 150 years. The legendary Doc Rusk helped create a model for the HVAC industry by promoting higher standards and fair practices...
-
Customer Service Representative CSR
2 weeks ago
Covington, United States Rusk Heating and Cooling Inc Full timeCustomer Service Representative CSR Top hourly pay with Employment bonus available About Rusk:Rusk Heating and Cooling, a fourth-generation family-owned company, has been serving the NKY Greater Cincinnati metro communities for over 150 years. The legendary Doc Rusk helped create a model for the HVAC industry by promoting higher standards and fair practices...
-
HVAC Customer Service Representative
4 months ago
Covington, United States All Air Incorporated Full timePart-Time HVAC CSR Opportunity! All Air Heating, Cooling, and Healthy Air is looking for experienced Customer Service Representatives (CSRs) to join our team! Candidates must have a minimum of 2 years of experience. Because we offer state-of-the-art customer experiences, we need top-of-the-line HVAC CSRs who genuinely care about the customer and is not...
-
Part-Time Customer Service Associate
1 week ago
Covington, Kentucky, United States At Work Personnel Service Full timeAbout the Job:Join our dynamic team at At Work Personnel Service as a Part-Time Customer Service Representative! As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and performing data entry tasks. If you possess excellent communication skills, are computer savvy, and enjoy working in a fast-paced...
-
Customer Service Representative
3 weeks ago
Covington, Kentucky, United States LaRosa's Full timeJob OverviewWe are seeking a reliable Customer Service Representative to join our team as a Delivery Driver at LaRosa's. As a key member of our delivery team, you will be responsible for providing exceptional customer service while navigating the roads in the comfort of your own vehicle.CompensationOur competitive hourly rate and generous tip incentives...
-
Customer Service | Part-Time | Covington, KY
2 weeks ago
Covington, United States At Work Personnel Service Full timeCustomer Service | Part-Time | Covington, KY *Please note: This position does not start until Mid-January 2025* Local adjusting company looking for a part time customer service representatives to handle inbound and outbound calls, dealing with clients in a professional manner, and data entry. Must be computer savvy, including all Microsoft applications and...
-
Covington, Louisiana, United States Goldfish Swim School - Covington Full timeAbout the Role: We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Goldfish Swim School - Covington. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, families, and guests. Job Summary: The Front Desk Representative will be the first...
-
Customer Service Representative
2 weeks ago
Covington, Louisiana, United States T-Mobile Full timeKey Responsibilities: • Assist customers in finding the right solution for their needsJob Description: As a key member of our team, you will provide exceptional customer service and support to customers in-store. You will work closely with customers to understand their individual needs and provide personalized demonstrations of the latest technology. Your...