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Member Team Lead

1 month ago

Kansas City, Missouri, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Member Team Lead to join our Wholesale Operations team at Sam's Club. As a Member Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Lead a team of associates in providing member service, resolving issues, and ensuring a positive shopping experience.
  • Develop and implement strategies to drive sales growth, improve member satisfaction, and increase operational efficiency.
  • Collaborate with cross-functional teams to achieve business objectives, including sales, marketing, and operations.
  • Monitor and analyze sales data, member feedback, and operational metrics to inform business decisions.
  • Provide coaching, training, and development opportunities to associates to enhance their skills and knowledge.
  • Ensure compliance with company policies, procedures, and standards of ethics and integrity.
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience.
  • Must be 18 years of age or older.
  • Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.
Benefits

As a Member Team Lead at Sam's Club, you will enjoy a competitive salary, performance-based bonus awards, and a range of benefits, including:

  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
About Sam's Club

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.