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Human Resources Operations Coordinator
2 months ago
The HR Operations Coordinator plays a vital role in managing the payroll process, addressing employee inquiries, and facilitating communication with the Associate Relations team. This position is responsible for executing Tier 1 HR-related transactional tasks for associates in the Buying Offices, offering guidance on policy interpretation, payroll, and benefits administration.
The HR Operations Coordinator ensures the accuracy and maintenance of employee records within the HR systems for the Buying Offices, as well as generating reports and compiling payroll data for various reporting needs.
Key Responsibilities...
- Oversee the bi-weekly payroll process for all Non-exempt and Salaried-with-Overtime Associates, ensuring timely submission and approval of timesheets in the MyTime system.
- Collaborate with Payroll to promptly address any paycheck-related concerns.
- Coordinate compliance initiatives, including annual policy sign-offs and training sessions for associates.
- Serve as the primary contact for associate inquiries via the HR Connect inbox and phone calls, providing assistance with low to mid-complexity requests and escalating more complex issues as necessary.
- Act as a liaison between HR and Buying Office associates regarding benefits, payroll, timekeeping, and employment verification, while guiding associates on available resources.
- Facilitate the onboarding process by setting up new hires in the HR system and processing necessary documentation.
- Maintain up-to-date personal and job-related data for associates by processing changes such as transfers and promotions accurately and promptly.
- Establish electronic personnel files for associates and ensure timely filing of relevant documents.
- Prepare exit documentation and coordinate off-boarding procedures in collaboration with HR Business Partners.
- Generate, modify, and format periodic and ad-hoc HR reports as required.
- Organize training sessions and seminars, and support the execution of wellness initiatives and Open Enrollment events.
- Assist with special projects and cross-functional initiatives as needed.
- Support various functions, including Corporate and OneHR initiatives, as assigned.
- Bachelor's Degree is required.
- Experience as an HR Coordinator or in a relevant administrative role is advantageous.
- Strong customer service orientation.
- Proficient in MS Office applications.
- Excellent communication and interpersonal skills.
- Ability to learn and adhere to established policies and procedures effectively.
- Strong organizational and time management skills, with a keen attention to detail.
- High level of integrity when handling sensitive and confidential information.
- Adaptability to changing priorities and deadlines, with the ability to manage multiple tasks simultaneously.
Our associates are central to our operations, and we offer a comprehensive benefits package that reflects our appreciation for their contributions. Eligible associates can expect:
- A variety of affordable health insurance options and personal medical plan concierge services.
- 401(k) plan with employer matching and life insurance coverage.
- Generous paid time off, including vacation, holidays, diversity days, and summer Fridays.
- Employee stock purchase plan.
- Access to health and wellness resources, including BetterHelp and Headspace.
- Matching charitable donations through the Ross Stores Foundation.
- And additional benefits...
