Reservation Agent Part-Time In Office

3 days ago


Rochester, Michigan, United States U-Haul Full time
Job Summary:

U-Haul is seeking a skilled Reservation Agent to join our team. As a Reservation Agent, you will be responsible for supporting customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment. This is a part-time in-office position that requires strong customer service skills, time management, and multitasking abilities.

Key Responsibilities:
  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement.
  • Review reports to aid in effective placement of equipment, customer reservations, and contracts.
  • Assist with the Company's U-Box portable storage product.

Requirements:
  • High school diploma or equivalent.
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email.
  • Proficient in customer service, time management, and multitasking.

What We Offer:
  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.

U-Haul is an Equal Opportunity Employer:

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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