Guest Experience Ambassador
2 weeks ago
Job Summary
We are seeking a skilled Guest Experience Expert to join our team at Renaissance Esmeralda Resort & Spa Indian Wells. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.
Key Responsibilities
- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and share the highlights of the local area with guests.
- Take a hands-on approach to work, moving around the space and doing what needs to be done.
- Ensure a safe work environment and follow company policies and procedures.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
Benefits
- $20.50-$21.00 per hour, plus $1.00 differential pay per hour.
- 401(k) plan, earned paid time off, and/or sick leave.
- Stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts, and other wellness benefits.
About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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