Front Desk Ambassador
3 weeks ago
Job Summary
The Front Desk Ambassador is responsible for providing exceptional guest service, ensuring a warm and welcoming experience for all hotel guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.
Key Responsibilities
- Welcoming guests and checking them in/out in a professional and friendly manner
- Assisting guests with their luggage and providing information about resort amenities and events
- Responding to guest queries and resolving any issues in a timely and efficient manner
- Collaborating with team members to ensure seamless guest service
- Maintaining accurate records and adhering to cash handling procedures
Requirements
- Excellent communication and interpersonal skills
- Ability to work well under pressure and multitask
- Attention to detail and ability to maintain accurate records
- Ability to work a flexible schedule, including weekends and holidays
What We Offer
The Tommy Bahama Miramonte Resort & Spa offers a dynamic and supportive work environment, with opportunities for growth and development. As a Front Desk Ambassador, you will be part of a team that is dedicated to providing exceptional guest service and creating memorable experiences for our guests.
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