Front Desk Ambassador

3 weeks ago


Indian Wells, California, United States Tommy Bahama Miramonte Resort & Spa Full time

Job Summary

The Front Desk Ambassador is responsible for providing exceptional guest service, ensuring a warm and welcoming experience for all hotel guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.

Key Responsibilities

  • Welcoming guests and checking them in/out in a professional and friendly manner
  • Assisting guests with their luggage and providing information about resort amenities and events
  • Responding to guest queries and resolving any issues in a timely and efficient manner
  • Collaborating with team members to ensure seamless guest service
  • Maintaining accurate records and adhering to cash handling procedures

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and multitask
  • Attention to detail and ability to maintain accurate records
  • Ability to work a flexible schedule, including weekends and holidays

What We Offer

The Tommy Bahama Miramonte Resort & Spa offers a dynamic and supportive work environment, with opportunities for growth and development. As a Front Desk Ambassador, you will be part of a team that is dedicated to providing exceptional guest service and creating memorable experiences for our guests.


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