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General Manager

1 month ago

Los Angeles, California, United States Citadel Outlets Full time
Job Title: General Manager

Citadel Outlets is a premier outlet shopping destination in Southern California, seeking a highly skilled General Manager to lead our team. As a key member of our management team, you will be responsible for maximizing tenant sales and delivering an exceptional shopping experience for our customers.

Key Responsibilities:
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Oversee property management, marketing, and tenant relations to ensure a clean, safe, and welcoming environment
  • Supervise in-house personnel and contracted services to ensure efficient operations
  • Prepare and manage the annual CAM budget to ensure financial stability
  • Develop strong working relationships with store managers and regional/corporate tenant contacts
  • Identify and implement additional income opportunities to enhance center revenue
  • Ensure OSHA compliance and develop a strong emergency/disaster plan
  • Assist in developing and implementing a marketing program to drive sales and improve customer service
Requirements:
  • Bachelor's degree in a related field or equivalent experience
  • Minimum 10 years of related experience in retail or property management
  • Strong organizational and coordination skills, with ability to handle multiple projects simultaneously
  • Excellent communication and team-building skills, with ability to coach and develop staff
  • Experience with MS Office applications and budget preparation

Citadel Outlets is an Equal Opportunity and Affirmative Action Employer, committed to ensuring equal employment opportunities for all job applicants and employees. U.S. Citizenship/Permanent Resident is required for most positions.