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Customer Service Representative

2 months ago

Munster, Indiana, United States Powers Health Full time
Powers Health Call Center Representative/Operator Job Description

The Call Center Representative/Operator provides essential telephone support functions for Powers Health. Key responsibilities include answering and directing incoming calls, providing paging assistance, and documenting IT incidents and requests.

This role requires strong communication and interpersonal skills, with the ability to work independently and escalate issues as needed. The ideal candidate will have a high school diploma or equivalent, a minimum of one year of customer service experience, and proficiency in advanced telephone systems.

Key Skills and Qualifications:

  • High school diploma or equivalent
  • Minimum one year customer service experience
  • Professional telephone etiquette and excellent communication skills
  • Experience with advanced telephone systems
  • Ability to multitask and work independently

Benefits:

  • Competitive wage and benefits package
  • Wellness program and free screenings
  • Healthcare and Dependent Care Spending Accounts
  • Retirement savings plan and life insurance
  • Disability income protection and Employee Assistance Program
  • Fitness center discount program and tuition assistance

Powers Health offers a comprehensive benefits package and opportunities for career advancement. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.