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Nighttime Support Specialist

2 months ago

Albany, New York, United States Hope House, Inc. Full time
Hope House, Inc. - Overnight Staff

Are you looking for a challenging and rewarding career where you can make a real difference in the lives of others? Look no further than Hope House, Inc.

About Us

We are a substance abuse treatment provider dedicated to saving lives, recovering hope, and restoring families. Our team is committed to making sure that all staff members feel valued and are a part of our mission.

Job Summary

We are seeking a highly motivated and compassionate Overnight Staff member to join our team. As a key member of our staff, you will be responsible for ensuring client adherence to rules, maintaining logs, and communicating important information. You will also be responsible for conducting regular room and facility checks, scanning and filing charts, and answering telephones.

Responsibilities
  • Ensure clients are adhering to rules and regulations
  • Maintain accurate logs and communicate pertinent information
  • Answer telephones and respond to client inquiries
  • Conduct regular room and facility checks to ensure a safe and healthy environment
  • Scan and file client charts in a timely and accurate manner
Requirements
  • High school diploma or equivalent required
  • 6 months experience working in substance abuse services preferred
  • Ability to maintain client confidentiality and strong staff/client boundaries
Benefits
  • 11 paid holidays per calendar year
  • Vacation, personal, and sick time (up to 200 hours per year to start)
  • Medical, dental, and vision insurance
  • Flexible savings account and health savings account (depending on medical plan)
  • AFLAC supplemental benefits
  • Benefit buyout option if coverage is waived
  • Voluntary short-term disability and life insurance
  • Company-paid life insurance policy at two times annual salary
  • Company-funded retirement plan
  • 401(k) option for further retirement savings
  • Tuition reimbursement program
  • Assistance with CASAC and/or licensing applications/exams
  • EAP program for you and your family
  • Legal/ID shield insurance