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Senior Manager of Client Partnerships
3 weeks ago
We're seeking an experienced Senior Manager of Client Partnerships to join our Customer Success department. As a leader, you'll be responsible for developing and executing a strategy to drive customer success and retention across our Strategic and Enterprise+ customer base.
Key responsibilities include leading a high-performing team of 7 CSMs in the AMER region, managing the gross and net revenue retention numbers, handling escalated client issues, and collaborating with cross-functional teams to drive business growth.
You'll need to have a proven track record of management experience, exceptional leadership skills, and the ability to communicate effectively with both internal and external stakeholders.
In return, you'll enjoy a competitive salary of $150,000-$175,000 annually, bonus, equity, and benefits package.
