Energy Efficiency Specialist

5 days ago

Boston, Massachusetts, United States City of Boston Full time
Job Title: Energy Advocate

Are you passionate about sustainability and community engagement? Do you have a strong interest in working towards Boston's climate goals? We are seeking an Energy Advocate to join our team at the City of Boston

Job Summary:

The Energy Advocate will play a key role in identifying, informing, and guiding community members who can benefit from Mass Save energy efficiency programs. This position will collaborate with All In Energy, utility partners, Mass Save program vendors, and colleagues in other City departments to raise awareness of Mass Save programs and help deliver energy efficiency and clean energy benefits for residents in the program's neighborhoods of focus.

Responsibilities:

  • Conduct in-person and digital outreach to Boston residents and small businesses in the four priority neighborhoods to raise awareness of and increase participation in Mass Save programs.
  • Actively communicate with community members to guide them through the application process and facilitate communication with stakeholders to address program participation barriers.
  • Develop and implement a community-based social marketing campaign to promote community-wide behavioral change by collaborating across a diverse group of partners.
  • Identify, attend, and table or present at community events.
  • Assist community members who need support and guidance to enroll in Mass Save programs.
  • Track and record barriers to program participation in collaboration with utility partners.
  • Support coordination between program vendors and community members to increase program participation rates.
  • Attend biweekly meetings with All In Energy and program partners.
  • Participate in trainings provided through the Community First Partnership.
  • Submit reports to All In Energy to support tracking and exploring solutions to program participation barriers.

Requirements:

  • Two (2) years of full-time, or equivalent part-time, experience in customer service, community organizing, and/or community outreach.
  • A bachelor's degree in a related field may be substituted for two (2) years of the required experience.
  • Strong interest in working to achieve Boston's climate goals.
  • Strong verbal, written, and presentation skills for communicating with a diverse audience.
  • Comfortable communicating with a variety of residents, small business owners, and other stakeholders in person, by phone, & over email.
  • Strong organizational and project management skills with attention to detail and ability to handle multiple and diverse tasks.
  • Familiarity with built environment, community development, energy burden, energy efficiency, environmental justice, and Mass Save programs preferred.
  • Fluency in English and at least one of Boston's major spoken languages (e.g., Spanish, Haitian Creole, Vietnamese, Cape Verdean Creole) is strongly preferred.
  • Strong interpersonal skills and ability to work effectively as part of a team.
  • Energy, creativity, and entrepreneurship.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Proficient computer skills with prior experience using MS Suite, Adobe, and ArcGIS are strongly preferred.
  • Ability to work offsite and after hours, occasionally on weekends, as needed and with advance notice.
  • Candidates with a strong knowledge of Boston neighborhoods will be preferred.
  • Commitment to advancing social justice and equity in the City of Boston to improve the lives of all residents.
  • Ability to exercise good judgment and focus on detail as required by the job.
  • A current Massachusetts driver's license is preferred.

Terms:

This is a full-time, non-union position with a salary plan of MO-6. The hours per week are 35.

Union/Salary Plan/Grade: MO-6/ Non-union/ Full-time

BOSTON RESIDENCY REQUIRED

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