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Property Maintenance Technician

2 months ago

Los Angeles, California, United States Brilliant Corners Full time
Job Overview

Location: This position is focused on supporting our portfolio across Southern California, particularly in Los Angeles County. Maintenance Technicians may be designated to specific areas, which may change as needed. Candidates should be within a reasonable commuting distance to the Brilliant Corners office in Los Angeles.

Compensation: Competitive hourly wage, non-exempt.

About Us

Established in 2004, Brilliant Corners is dedicated to providing innovative housing solutions and related services for individuals transitioning from or at risk of homelessness or institutional settings. We develop, own, and manage multi-family supportive housing and licensed residential care facilities. Additionally, we execute a wide range of scattered-site, individualized supportive housing, and clinical case management programs through collaborations with developmental services, homeless services, veterans' services, and healthcare sectors.

In essence, we are committed to making a positive impact.

Our team is passionate and diverse, with offices throughout the state. While we are experiencing rapid growth, we remain selective, seeking inspired and talented individuals who wish to contribute to meaningful change while enjoying their work.

Department Overview

The Supportive Housing Management department oversees Brilliant Corners' portfolio of owned properties, which provide housing and services to various vulnerable populations. The majority of our portfolio consists of single-family homes that accommodate individuals with developmental disabilities who have previously been institutionalized. Other programs include multifamily or scattered-site housing for formerly homeless individuals and families, as well as those with developmental disabilities.

Role Summary

The Maintenance Technician is responsible for delivering maintenance services to Brilliant Corners' expanding portfolio of single-family homes utilized as Care Homes for individuals with developmental disabilities and other housing models catering to vulnerable populations. This role collaborates closely with our Property Management Team, residents, partners, and vendors to ensure that each property is maintained in accordance with the standards set by Brilliant Corners and its funders. A flexible approach to job responsibilities, strong problem-solving skills, and a commitment to excellent customer service are essential for supporting a diverse population in need of specialized housing assistance. This position may require responding to after-hours emergencies.

Key Responsibilities

  • Execute skilled and semi-skilled carpentry and maintenance tasks based on assignment, including HVAC, plumbing, appliance repair, electrical work, painting, framing, and preventive maintenance.
  • Address work order requests promptly and professionally, diagnosing issues and determining the most cost-effective repair methods.
  • Respond to emergency repair requests, providing either temporary or permanent solutions as necessary. Complete scheduled preventive maintenance tasks and unscheduled repairs as required.
  • Monitor and report potential safety hazards or concerns, assessing the overall condition of properties and landscaping, and recommending repair projects to enhance property value and extend the lifespan of building systems and appliances.
  • Adhere to safety protocols during all maintenance activities. Inspect reported issues, perform repairs, and escalate complex problems to the Property Manager or designated vendor. Submit completed work orders, expense reports, and timesheets in a timely manner.
  • Maintain daily calendar updates to reflect activities throughout scheduled shifts.
  • Conduct annual property inspections.
  • Perform miscellaneous property maintenance and administrative tasks as assigned.

Qualifications

Professional Experience

  • HVAC certification is highly desirable.

Knowledge, Skills, and Abilities

  • Understanding of general maintenance systems, processes, and methods.
  • Familiarity with tools, appliances, and devices.
  • Manual dexterity and strong problem-solving abilities.
  • Basic skills in carpentry, drywall repair, and plumbing.
  • Proficient English language skills for troubleshooting, reading instructions, and explaining processes to tenants.
  • Attention to detail to minimize rework.
  • Strong time-management skills for effective scheduling and productivity.
  • Ability to prioritize critical tasks related to resident health and safety.
  • Capability to work independently and as part of a team.
  • Proficiency in using mobile devices for communication and basic software for reporting.

Core Competencies

Perseverance: Demonstrates a commitment to resolving issues while maintaining a positive attitude. Efficiently completes tasks safely through effective time management and collaboration.

Problem Solving: Utilizes critical thinking to explore issues from various perspectives and makes informed recommendations addressing both immediate and long-term needs.

Functional/Technical Skills: Possesses the necessary technical knowledge and skills to perform the job effectively.

Organizational Values

Humanity: We prioritize people, meeting them where they are and honoring their dignity and diversity.

Community: We believe in building a better future through sustainable housing solutions fostered by partnership and collaboration.

Ingenuity: We strive for transformation through innovative thinking and challenging the status quo.

Certificates, Licenses, and Registration

A valid, clean driver's license and a personal insured vehicle are required.

Physical Requirements

Candidates should possess the physical ability to perform tasks such as standing, bending, kneeling, and walking on uneven surfaces. They must be capable of using hands and fingers to operate tools and equipment and should be able to lift and carry moderate weights safely. Mental acuity for analytical reasoning and document interpretation is also necessary. Hazards: Exposure to traffic, dust, heights, and various materials is possible, with appropriate use of Personal Protective Equipment (PPE).

Brilliant Corners is committed to providing an inclusive and welcoming environment for all staff, clients, volunteers, subcontractors, and vendors, without discrimination based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status.

Benefits

  • Comprehensive Health Care Plan (Medical, Dental, & Vision)
  • Retirement Plan with 5% Match
  • Life Insurance (Basic, Voluntary, and AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short-Term & Long-Term Disability
  • Training & Development Opportunities
  • Wellness Resources
  • Hybrid Work Options