Automotive Service Consultant
2 weeks ago
The Uftring Weston Chevrolet Cadillac is a prominent automotive dealership dedicated to providing exceptional service and support to our customers. We are committed to fostering an environment of growth and opportunity across various departments, including sales, service, finance, and customer relations.
Benefits- Established and Reliable Reputation
- Professional Work Atmosphere
- Comprehensive Medical Insurance with company contribution
- Dental Coverage with company contribution
- Life Insurance Coverage
- Short-Term Disability Coverage
- Paid Time Off for Vacations
- Paid Personal and Sick Days
- 401(k) Retirement Plan
- Employee Discounts on Vehicles, Parts, and Services
- Paid Holidays
- Bereavement Leave
- Uniforms and Maintenance Program with company support
- Safety Boot Reimbursement for eligible roles
- Health Fairs on-site
- Drug-Free Workplace
- Vehicle Allowance for Sales Positions
- Employee Recognition and Incentive Programs
- Career Development Bonuses and Incentives for qualifying roles
- Ongoing Advertising and Marketing Initiatives to attract customers
- Quality Products from leading automobile manufacturers
- Ensure customer satisfaction levels meet company standards
- Adhere to dealership benchmarks for efficiency and profitability
- Comply with all relevant regulations and policies
- Maintain accurate documentation for all transactions
- Achieve established performance forecasts
- Organize appointments to optimize team productivity
- Engage with customers to assess vehicle issues
- Advise clients on vehicle maintenance and the importance of adhering to manufacturer guidelines
- Monitor repair progress and provide estimates for necessary services
- Oversee quality control to ensure work meets expectations and minimizes returns
- Previous experience in customer service; prior advisory roles preferred
- Sales experience is advantageous
- Minimum of two years in a dealership environment
- Valid driver's license with a clean driving record
- Professional appearance and demeanor
- Detail-oriented and organized
- Outgoing personality with a strong commitment to customer service
- High school diploma or equivalent
- Ability to comprehend and follow instructions
- Basic understanding of vehicle mechanics
- Strong verbal and written communication skills
- Empathetic approach to customer needs with effective communication abilities
Typical hours are Monday through Friday, with rotating Saturday shifts.
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