Automotive Service Consultant
2 weeks ago
The Uftring Weston Chevrolet Cadillac is a prominent automotive dealership that prides itself on delivering exceptional service and fostering a supportive work environment. We are dedicated to surpassing our customers' expectations through effective communication, teamwork, and a commitment to excellence.
Benefits- Stable and reputable organization
- Professional and respectful workplace
- Comprehensive medical insurance with company contribution
- Dental insurance with company support
- Life insurance coverage
- Short-term disability benefits
- Paid vacation time
- Paid personal and sick leave
- 401(k) retirement plan
- Employee discounts on vehicles, parts, and services
- Paid holidays
- Bereavement leave
- Uniforms provided with maintenance support
- Safety boot reimbursement for eligible roles
- Health fairs on-site
- Commitment to a drug-free workplace
- Vehicle allowance for sales positions
- Employee recognition and incentive programs
- Career development bonuses and incentives for qualifying roles
- Ongoing advertising and marketing initiatives to drive customer engagement
- Quality products from leading automobile manufacturers
- Ensure customer satisfaction levels meet company standards
- Adhere to dealership guidelines for repair order hours and costs
- Comply with all relevant regulations and policies
- Maintain accurate documentation for all transactions
- Achieve established performance forecasts
- Coordinate appointment scheduling for optimal team efficiency
- Engage with customers to identify mechanical issues
- Advise clients on vehicle maintenance and the importance of adhering to manufacturer standards
- Monitor progress and provide estimates for necessary repairs
- Oversee quality control to ensure work meets expectations and minimizes return visits
- Previous experience in customer service; automotive advisory experience preferred
- Sales experience is advantageous
- Minimum of two years in a dealership role
- Valid driver's license with a clean driving record
- Professional appearance and demeanor
- Strong organizational skills and attention to detail
- Outgoing personality with a passion for assisting customers
- High school diploma or equivalent
- Ability to understand and follow instructions
- General knowledge of vehicle mechanics
- Excellent verbal and written communication abilities
- Empathetic approach to customer needs with strong interpersonal skills
Work Schedule
- Monday to Friday: 7:00 a.m. to 6:00 p.m.
- Rotating Saturdays: 8:00 a.m. to 12:00 p.m.
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