Zoo Guest Experience Ambassador

2 days ago


Santa Barbara, California, United States Santa Barbara Zoo Full time
Responsibilities
  • Serves as first point of contact for most member inquiries, communicating professionally via phone, email, and in person, meeting needs in a timely manner
  • Responsible for answering department phone and voicemails
  • Facilitates member entrance into the Zoo
  • Processes membership mail and phone orders
  • Processes gift memberships

The ideal candidate will have excellent communication skills, be able to work effectively in a shared open space environment, and possess a positive demeanor when dealing with unpleasant or unhappy customers.



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