Patient Account Representative

2 weeks ago


San Antonio, Texas, United States Guidehouse Full time
Job Title: Patient Account Representative

Guidehouse is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving patient account balances and providing exceptional customer service to our clients.

Key Responsibilities:
  • Resolve patient account balances through outbound calls and correspondence
  • Provide exceptional customer service to patients and insurance companies
  • Update patient demographic information and initiate account adjustments
  • Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections
Requirements:
  • High School Diploma or equivalent required
  • 1+ year experience working in customer service or healthcare setting
  • Strong customer service skills and ability to work independently
  • PC skills in a Windows environment, specifically Microsoft Word and Excel
What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package. Benefits include medical, dental, and vision insurance, personal and family sick time, company-paid holidays, and a 401(k) retirement plan.

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.



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