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Patient Account Representative
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Patient Account Representative
2 months ago
Guidehouse is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving account balances and providing exceptional customer service to patients and insurance companies.
Key Responsibilities:- Heavy outbound calling to patients and insurance companies to resolve account balances
- Account review and updates to ensure accurate and timely resolution
- Providing exceptional customer service to patients and insurance companies
- Working with clients to resolve account issues and provide solutions
- Utilizing strong verbal and written communication skills to effectively communicate with patients and insurance companies
- High school diploma or equivalent required
- 1+ year experience working in customer service or a healthcare setting
- Strong customer service skills and ability to work independently with minimal supervision
- PC skills in a Windows environment, specifically Microsoft Word and Excel
- Competitive compensation and benefits package
- Flexible work environment with hybrid opportunities
- Opportunities for professional growth and development
- Comprehensive total rewards package, including medical, dental, and vision insurance, 401(k) retirement plan, and more
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
