Patient Account Representative

2 weeks ago


San Antonio, Texas, United States Guidehouse Full time
Job Summary

Guidehouse is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving account balances and providing exceptional customer service to patients and insurance companies.

Key Responsibilities
  • Resolve account balances and negotiate payment plans with patients and insurance companies
  • Communicate effectively with patients and insurance companies to resolve account discrepancies
  • Update patient demographic information and initiate account adjustments
  • Research and respond to patient inquiries received by telephone and mail
  • Work independently with minimal supervision to meet productivity and quality standards
Requirements
  • High School Diploma or equivalent required
  • 1+ year experience working in customer service or healthcare setting
  • Strong customer service skills and ability to work in a fast-paced environment
  • PC skills in a Windows environment, specifically Microsoft Word and Excel
What We Offer

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package. Benefits include medical, dental, and vision insurance, personal and family sick time, company-paid holidays, and a 401(k) retirement plan.

We are an equal employment opportunity/affirmative action employer and welcome applications from diverse candidates. If you have visited our website for information about employment opportunities and require an accommodation, please contact Guidehouse Recruiting at or via email at.



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