Client Success Specialist

2 weeks ago


Phoenix, Arizona, United States Guidepoint Full time

About Us

At Guidepoint, we pride ourselves on being a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology and network of experts deliver on-demand intelligence, helping organizations navigate the abundance of information available today.

Job Summary

We are seeking a highly motivated Client Service Associate to join our team. As an Associate, you will be responsible for identifying and recruiting new experts into our network, developing strategies for satisfying client project requests, and delivering exceptional results.

Key Responsibilities:

  • Collaborate with Project Managers to develop and implement project strategies.
  • Utilize social media platforms, case studies, and online resources to identify potential experts.
  • Develop professional profiles for experts to present to clients.

Requirements:

  • Bachelor's degree with a strong academic track record.
  • Previous internship, volunteering, or extracurricular experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, results-oriented environment.

What We Offer:

  • An annual base salary of $55,000.
  • A yearly bonus of up to $4,000 based on performance.
  • Comprehensive benefits package, including medical, dental, and vision plans.
  • Professional development opportunities through LinkedIn Learning.

About You

We are looking for a talented and driven individual who is passionate about delivering exceptional client service and driving business growth. If you have a strong academic background, excellent communication skills, and a proven ability to work in a fast-paced environment, we encourage you to apply.



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