Client Success Manager

3 weeks ago


Phoenix, Arizona, United States BizIQ Full time
Job Description

The Client Success Manager will be responsible for ensuring the success and satisfaction of our marketing services clients. This includes serving as the primary point of contact, handling any updates or changes, monitoring account performance, and providing recommendations for optimization and improvement. The ideal candidate will have 2-4 years of experience in an account manager or client-facing role, preferably within the digital marketing industry.

Key Responsibilities:
  • Serve as the primary point of contact for clients and manage their accounts
  • Handle any updates or changes to client accounts
  • Monitor account performance and provide recommendations for optimization and improvement
  • Develop and maintain strong relationships with clients to ensure their ongoing satisfaction
Requirements

To be successful in this role, you will need to have excellent verbal and written communication skills, as well as the ability to work well under pressure and meet retention goals. A basic understanding of local search ranking factors and proficiency in Google Analytics & Google Adwords are also required.

What We Offer

BizIQ offers a competitive salary of $60,000 - $80,000 per year, depending on experience. In addition to a generous salary, we offer a range of benefits, including health insurance, paid time off, retirement savings, and parental leave. Our company culture is award-winning and inclusive, with a focus on diversity and community involvement.



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